The Challenge
Telecom operators needs clear visibility into complex deployment across multiple sites and programs.Updates were scaffered across emails and different tools, making it difficult to track milestones, access documentation and approve critical steps. We designed a portal that brings transparency, collaboration and control to every step.
User Journey
Access Portal
View site overview
Select Site
Track Progress & Milestones
Review Docs, History & Evidence
Approve/ Reject
Miilestones
Collaborate via chat (optional)
Site Overview
A centralised list of all sites based on the selected prgram.
Real-time status and progress
Quick filtering and search
Full visibility on status and project dates
Site Overview
A comprehensive view of the site with fufil project context and milestone management.
Project details and timeline
Milestone progress tracking
Docs, reports and evidences
Approve/ reject actions
Direct chat with manager
Core Capabilities
Real-time Visibility
Track site and milestone status
in real-time.
Milestone Mgmt
Review, approve or reject
evidence at each milestone
Documentetion
Access all project documents
and evidence in one place
Approval Workflow
Streamlined approvals with full
audit trail
Collaboration
Chat directly with the manager
for quick alignment
Site table
Clear hierarchy and quick status identification
Workflow timeline
Visual progress with statuses
Documents
Organised documents and evidences
Approvals
Simple approval or rejections actions
Chat
Contextual conversations linked to each site.
Design Principles
Transparency
Make progress and information easy
to find and understandable
User Control
Give users the power to review and act with confidence
Consistency
Use a unified design system across the ecosystem
Efficiency
Reduce frisction with clear workflows and smart defaults
Trust & Accountability
Ensure tracebility and auditability in every action
